Privacy & Data Security

Privacy Policy Nego77 – Your Personal Data Protection

At nego77, your privacy is not merely a promise – it is a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, use, store, and protect the personal information of every member who trusts our platform.

Updated: January 2026  |  Version 2.8  |  Applicable to all nego77 members

Our Privacy Commitment

256-bit SSL active
No sale of data to third parties
KYC data stored securely with AES-256
Data access & deletion rights available
Regular security audits by independent parties
Why Your Privacy Is Safe With Us

Six Core Pillars Privacy Protection Nego77

Nego77 implements six comprehensive layers of data protection to ensure every Malaysian member's personal information stays safe and confidential at all times.

Military-Grade Encryption

All data transmitted between your device and Nego77 servers is protected with 256-bit SSL/TLS encryption – the same standard used by leading financial institutions. No information flows in an unprotected state.

Data Not Sold

Nego77 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you – not to us as a business asset.

Member Data Controls

Every nego77 member has the right to access, update, or request deletion of their personal data at any time. Full control is in your hands – not solely ours.

Secure Data Storage

All personal data and KYC documents are stored on secure servers with storage-level AES-256 encryption. Access is granted only to specifically authorized personnel and only for legitimate purposes.

Regular Independent Audits

Nego77's data security systems undergo regular independent audits by recognised third-party bodies. This process ensures ongoing compliance with international industry standards in personal data management.

Data Breach Notification

In the event of any incident involving your data, Nego77 is committed to notifying affected members within 72 hours. We believe transparency is the foundation of the trust you place in us.

Information Collected

Types of Data We Collect and Its Purpose

Nego77 only collects data that is strictly necessary for the safe, lawful, and efficient operation of the platform. No excessive or irrelevant data is collected from members.

Data Category Examples of Information Purpose of Collection Retention Period Type
Identity Data Full name, MyKad number, date of birth Identity verification (KYC), fraud prevention Throughout the membership period + 5 years Mandatory
Contact Data Email, phone number Account communications, security notifications Throughout the membership period Mandatory
Financial Data Bank account number, transaction records Deposit & withdrawal processing, anti-money laundering 7 years (legal requirement) Mandatory
Technical Data IP address, device type, web browser Account security, suspicious activity detection 90 active days Automatic
Activity Data Game records, betting history, login logs Responsible gaming monitoring, dispute resolution 3 years Automatic
Preference Data Language, notification settings, game preferences Personalized user experience Throughout the membership period Options
Cookie Data Login session, platform preferences Platform functionality, performance analytics Up to 12 months Technical
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Privacy Policy Introduction & Scope

This Privacy Policy is issued by nego77 ("Platform", "We") and applies to all individuals using the nego77 platform – whether through the official website at nego77.bid, the nego77 Android or iOS mobile app, or any official nego77 communication channel. This policy transparently explains how we collect, process, store, protect, and in certain circumstances, share your personal information.

As a responsible online entertainment platform trusted by hundreds of thousands of Malaysian players, Nego77 takes member privacy extremely seriously. We understand that your trust is the most valuable asset we hold, and we are committed to maintaining it through transparent, secure, and ethical data management practices.

Important Note: By registering an account with nego77 or continuing to use our platform after a Privacy Policy update notice, you confirm that you have read and understood the terms set out in this document.

This Privacy Policy should be read together with the Terms and Conditions and Responsible Gaming Policy Nego77, all of which together form the entire agreement between you and our platform.

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Personal Information We Collect

Nego77 collects personal information through two primary methods – information you provide directly during registration and platform use, and information collected automatically through our platform technology.

Information You Provide Directly

  • During registration: Full name as per MyKad, mobile phone number, email address, date of birth, and chosen password
  • During KYC verification: Copy of national ID (MyKad), facial photo for basic biometric verification, proof of address such as a recent utility bill or bank statement
  • During financial transactions: Bank account number, account holder name, digital wallet details for deposit and withdrawal processing
  • When contacting support: Communication content, screenshots you have shared, dispute information, and feedback provided

Automatically Collected Information

  • Technical data: IP address, device type, operating system, web browser version, screen resolution, and language settings
  • Session data: Login and logout times, session duration, activity records within the platform
  • Game data: Betting history, win and loss records, games accessed, time spent per gaming session
  • Cookie data: Platform preferences, session verification status, language and display settings

Data Minimization Principle: Nego77 practices the principle of data minimization – we only collect information that is strictly necessary for clear and legitimate purposes. We do not collect data that is excessive or irrelevant to platform operations.

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How We Use Your Information

Every use of personal data at nego77 has a clear and legitimate purpose. We do not process your data for undisclosed purposes or those unrelated to platform operations. The following are the primary purposes for which your personal data is used:

  • Account management: Creating, maintaining, and protecting your member account; processing login requests; managing account settings and preferences
  • Transaction processing: Verifying and securely processing deposits and withdrawals; preventing financial fraud and unauthorised transactions
  • Legal compliance & KYC: Fulfilling identity verification requirements, preventing money laundering, and ensuring the platform is used only by eligible individuals
  • Platform security: Detecting and preventing suspicious activity, hacking attempts, bot usage, and platform abuse
  • Customer support: Resolving enquiries, disputes, and technical issues you report to our support team
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate intervention when needed
  • Service communications: Sending important account-related notifications, security updates, transaction confirmations, and promotional information (subject to your communication preferences)
  • Platform improvements: Analysing usage data in aggregate and anonymised form to improve platform performance, usability, and user experience

Marketing Communications: Nego77 only sends marketing communications to members who have given their consent. You may withdraw this consent at any time through your account settings or by contacting our support team.

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Data Sharing & Disclosure

Nego77 does not sell, rent, or transfer members' personal data to third parties for their own marketing or commercial purposes. However, in certain limited and lawful circumstances, we may share information with the following parties:

Trusted Service Providers

Nego77 works with select third-party service providers to enable critical platform functions. This includes payment processors for DuitNow and FPX transactions, secure cloud infrastructure providers, and identity verification services. All providers are bound by strict data protection agreements and are only permitted to process data on behalf of Nego77 for specified purposes.

Legal Requirements

Nego77 may be required to disclose member information to lawful authorities when mandated by law or a valid court order. This includes investigations into financial fraud, money laundering cases, or directives from relevant regulatory authorities.

What We Never Do: Nego77 has never sold member data to data brokers, advertising companies, or any third party for their commercial purposes. This is our absolute commitment to every member.

Business Transfer

In the event of a merger, acquisition, or asset sale, member data may be transferred to the receiving entity. In such situations, members will be notified in advance and the same or equivalent Privacy Policy will remain in effect to protect their data.

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Security & Data Protection

Nego77 continuously invests in robust data security infrastructure to ensure every member's personal information remains protected against cyber threats, unauthorized access, and data breaches. Our approach to security is multi-layered and comprehensive.

Technical Security Measures

  • Encryption of data in transit: 256-bit SSL/TLS for all communications between user devices and Nego77 servers
  • Encryption of data at rest: AES-256 for all sensitive data stored in databases and file systems
  • Strict access controls: Principle of least privilege – staff may only access data required for their specific role
  • Two-factor authentication: 2FA is mandatory for all internal staff access to systems containing member data
  • Continuous monitoring: Intrusion detection system (IDS) and anomaly monitoring 24 hours a day, 7 days a week
  • Regular backups: Secure daily data backups to ensure recovery in the event of an incident

Organisational Measures

  • Regular data security awareness training for all nego77 staff
  • Strict non-disclosure agreements (NDAs) for all staff and contractors with access to member data
  • Clear incident response procedures that are regularly tested
  • Independent security audits conducted at least once a year by a recognised cybersecurity firm

Shared Responsibility: While nego77 takes all reasonable steps to protect your data, account security also depends on your actions. Ensure your password is strong, unique, and not shared with anyone – including the nego77 support team.

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Cookies & Tracking Technologies

The Nego77 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform performance. Cookies are small text files stored on your device when you access our website or app.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login session verification, transaction security, and language preferences. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Collecting information about how you use the platform — pages frequently visited, time spent, and errors encountered. This data is used in aggregate to improve platform performance.
  • Functional Cookies: Saving your preferences and settings such as selected language, display preferences, and notification settings for a more personalised experience.
  • Session Cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your active session while using the platform.

Manage Cookie Preferences

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect platform functionality and your overall user experience.

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Your Rights as a Member

Nego77 recognizes and respects your rights regarding the personal data we hold. As a member of our platform, you have the following rights, which you may exercise at any time:

Right to Access

You have the right to request a copy of all personal data we hold relating to your account within 30 business days.

Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request prompt correction through your account settings or support.

Right to Erasure

You may request the deletion of your personal data, subject to legal requirements obligating us to retain certain records.

Right to Restriction of Processing

Under certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, with no explanation required.

How to Exercise Your Rights: To exercise any of the above rights, contact the nego77 Data Protection team via 24/7 live chat or email at [email protected]. We will process your request within 30 business days.

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International Data Transfers

In the context of global platform operations, nego77 may transfer members' personal data to servers or service providers located outside Malaysia. Any such data transfer is carried out in compliance with strict data protection standards.

Nego77 ensures that all international data transfers are safeguarded through appropriate mechanisms, including standard data processing agreements, binding contractual terms, and assessments of the recipient country's data protection adequacy. We only work with partners who can demonstrate a level of data protection equal to or exceeding the standards we uphold in Malaysia.

Secure Infrastructure: Nego77's primary servers use enterprise-grade cloud infrastructure with ISO 27001 and SOC 2 Type II compliance, ensuring your data is protected to the highest international standards regardless of where it is processed.

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Children's Privacy & Protection of Minors

Nego77 is an online entertainment platform that strictly for individuals aged 18 and above. We take this responsibility very seriously and maintain a zero-tolerance policy regarding the registration or use of our platform by underage individuals.

We do not knowingly collect, store, or process the personal data of children or individuals under the age of 18. Our KYC verification process is specifically designed to detect and prevent registration by underage individuals. Should we discover that personal data of an underage individual has been inadvertently collected, we will take immediate action to delete that data and close the relevant account.

Report to Us: If you suspect that an underage individual is using the nego77 platform, please contact our support team immediately at [email protected]. We will investigate and take appropriate action within 24 hours.

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Privacy Policy Amendments

Nego77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, evolving legal requirements, or improvements in the security technology we use. The latest version of the Privacy Policy will always be available on this page, along with a clear update date.

For material amendments that significantly affect how we use your personal data, nego77 will notify members via in-platform notifications or email at least 14 days prior the amendment takes effect. Continued use of the platform after the amendment's effective date constitutes acceptance of the updated terms.

Stay Informed: We encourage you to review this Privacy Policy periodically, especially before using new platform features. The last updated date is always displayed at the top of this page for your reference.

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Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how nego77 handles your personal data, or if you wish to exercise any of your privacy rights, our Data Protection team is ready to assist you.

You can reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the nego77 platform
  • Email: [email protected] (response within 1–3 business days)
  • For specific privacy inquiries: Mark your email subject with "Privacy Inquiry" or "Data Request" for faster processing

We are committed to responding to all privacy-related enquiries within 30 business days from the date your request is received. For more complex cases, we will notify you within 72 hours regarding any longer timeframe that may be required.

24/7 Support: The Nego77 support team is available to assist you at any time. For general account and transaction inquiries, use live chat for the fastest response. For privacy and data-related requests, email [email protected] is the most suitable channel.

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Register with nego77 & Enjoy Safe & Trusted Platform

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